Managed Print Services

Managed Print Services

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Time is money to an organization. The more time is spent managing issues throughout the office, the less time is spent doing what you do best and being successful. Up to 20% of a business IT department’s time is spent simply managing their printer fleet. Our Managed Print Services are designed to save you time and headaches and keep you going.

With extensive experience and expertise, Image Solutions is able to provide a comprehensive set of services for all of your devices, including printers, MFPs, even fax. We provide exceptional service from consultancy to supply and maintenance. With Managed Print Services, the only task businesses have to do with their printers is use them.


Building the Right Solution

Image Solutions is able to assess your printing requirements in detail to drive down printing costs dramatically. By allowing for initial consultation with Image Solutions, the positive impact on expenditure is instantly noticeable, as we evaluate:

  • Service and supply costs
  • Staff operational time
  • Operational requirements
  • Current equipment

Image Solutions’ Print Environment Assessment allows us to rightsize your printer fleet. Rightsizing means putting the right devices in the right locations. We consider your number of users and their printing usage to determine which devices would be most efficient in your office. Much of your current print fleet can be underutilized and you could save a lot by relocating or replacing some of your current devices.

We want the right printing infrastructure to be in place and productivity to be maximized by streamlining your print environment.


Badge Release Follow-Me Printing: Save Money, Increase Data Security

One of the biggest contributors to printing waste is orphan prints. If a user accidentally prints a document too many times or forgets to pick up a print job, that’s wasted paper and toner that you can’t get back. Follow-Me printing can save companies 10% on printing just by eliminating these needless prints.

With Follow-Me printing, a document isn’t printed until the user walks up to the device and confirms it, preventing unnecessary prints from sitting in the tray waiting for nobody. Follow-Me also allows users to release their documents at any supported printer or MFP in the office. Follow-Me printing integrates with your existing security authentication solution to provide a turn-key printing solution with no extra hassle.

Follow-Me Printing also increases data security. By waiting until the user releases a print job at the device, there’s no chance of documents with sensitive information potentially sitting out in the open. Follow-Me printing can help companies facilitate regulatory compliance by creating a secure printing environment. To learn more about our Regulatory Compliance solutions. click here.


Full Installation, Setup, and Maintenance

At Image Solutions, our sales staff expertise and national award winning service department skills extend well beyond that of a regular retailer, as we give individualized attention to understanding requirements, establishing your printer fleet strategy, and making recommendations to provide unbiased professional assistance with your fleet management decisions. We also provide:

  • Onsite installation
  • Professional diagnostics of your equipment for quality assurance
  • Configuration of printer fleets – any size, any type
  • Custom monitoring services to ensure the absolute highest level of performance from your assets

Training and Support

Our team of highly trained technicians will provide onsite installation, testing, and configuration to alleviate the cost of business resources to set up. We can also provide full equipment training to organization staff on how to use and maintain the system.

To give your business a complete printer and MFP solution, we offer:

  • Creating customized software solutions with industry-standard software
  • On-call and on-site support for equipment maintenance and repair
  • Comprehensive training for your entire solution, from hardware to software
  • Delivering and recycling of your supplies

Image Solutions’ printer services are unrivaled in their ability to give customers such flexibility of choice in best-in-class output devices and solutions, and provide a customized service to ensure print costs are constructive and economic.

For more information about Managed Print Services, please contact us.